Erroneous Description and Subsequent Illegal Sale of an Autocruise Starblazer Motorhome by Marquis Motorhomes June - July 2014
Marquis Self Promotion Barry and Margaret Williamson Start with: Introduction and Overview The Previous File: The Origin of the So-called 'Complaints Procedure' See all Nine Files at: Marquis Malpractice This is the almost unbelievable story of how
Marquis Motorhomes failed to deal with any of the several complaints we made arising from
their mis-advertising and mis-selling of an overweight motorhome from their
South Yorkshire branch and how they refused to refund the money we had paid
without inordinate delay and draconian conditions.
By way of contrast, here are some examples of Marquis opinion of themselves, taken from their Website and
their Advertisements
“With eleven branches nationwide and over 40 years (sic) experience Marquis is the largest Motorhome &
Caravan dealer in the UK. We take pride in our high standard of customer service
and with a huge range of new or used motorhomes and caravans, why go anywhere
else?”
“Our expert Sales staff are (sic) fully trained to assist you with your
purchase.”
“Call us
Free Today on 0800 026 77 77 and see what Marquis can do for you.”
“If you're looking to purchase a motorhome
or caravan with a part exchange, or are just looking to sell your existing
motorhome or caravan, Marquis can offer unbeatable deals and expert advice.”
“Our expert Sales staff are (sic) fully trained to assist you with your
purchase We take pride in our high standard of customer
service.” "We take pride in our high standard of customer service.” “All Marquis Centres take great pride in
the quality of service provided to their customers.” “Should you have recourse to bring an
unresolved complaint to the attention of the Branch Manager, you can be assured
that the matter will be fully investigated and the necessary corrective actions
taken.” “We
would like to thank you for entrusting your business to Marquis.” "
Marquis
is dedicated to continuing the excellent levels of personal service, which the
company has become famous for."
Start with: Introduction and Overview The Previous File: The Origin of the So-called 'Complaints Procedure' See all Nine Files at: Marquis Malpractice
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